Company:      University of New Orleans
Location :      New Orleans , Louisiana
Post Date:      Sep 06,2019

Job Type:      Full Time

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Job Description

35 positions located in Baton Rouge

  • Assists with activities of one or more MSM project teams as assigned (Testing & Quality Assurance, Implementation & Training, Conversion, Communications).
  • Assists in the design and execution of test plans based on software requirements and technical specifications.
  • Participates in system integration and user acceptance testing. Documents test results in comparison to expected results.
  • Detects and documents software failures, anomalies, and issues to identify and correct defects.
  • Tracks identified issues and verifies resolution.
  • Coordinates transmission and receipt of data on the implementation date to ensure readiness of all internal and external parties; ensures tasks including testing and training are completed prior to production release.
  • Monitors for post-implementation issues.
  • Collaborates with various teams to verify all project tasks remain on schedule for implementation.
  • Identifies needs for training; organizes, develops, and conducts training. Coordinates with subject matter experts regarding instructional design. Handles logistics for training activities, including coordinating off-site training activities.
  • Tracks and reports training outcomes; provides feedback.
  • Assists in the design, development, testing, and documentation of all data transformation, de-duplication, extraction, and migration activities.
  • Ensures key fields and business rules are conveyed clearly to ensure data integrity. Works with data owners to verify accuracy of transformed data.
  • Assists with reject and exception handling processes; resolves exception reports.
  • Ensures that service disruptions are reported immediately.
  • Plans, coordinates, and executes communications related to the modernization project; includes creative aspects of project communications, development of communication materials from draft through distribution of final product, and communications with both internal and external stakeholders.
  • Schedules, prepares for, attends, and actively participates in Joint Application Design (JAD) sessions, project status meetings, and any other Medicaid Systems Modernization (MSM) project-related meetings.
  • Records, prepares, and distributes meeting minutes and action items. Leads meetings as assigned.
  • Conducts research relating to the development of the modernization systems.
  • Evaluates new and/or revised regulations to determine the impact to the Medicaid program and the development of the modernization systems. Revises rules, regulations, and procedures to address changes in law or policy.
  • Reports project risks and issues to supervisor in a timely manner.
  • Completes project status reports, as assigned.
  • Communicates relevant information to project team as needed; coordinates document distribution to all team members.
  • Provides functional supervision over contractor staff. Reviews contractor deliverables for accuracy and completeness.
  • Participates in project closure activities including documentation of lessons learned.
  • Prepares, interprets, and clarifies eligibility policies and procedures.
  • Performs other duties as assigned to ensure the smooth operation of the project.
Required Qualifications
  • Bachelors degree or 6 years of professional experience in lieu of degree.
  • Minimum 1 year of professional experience working in an office environment.
  • Excellent analytical skills; effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Excellent verbal and written communications skills.
  • Ability to set, follow, and meet deadlines.
Desired Qualifications
  • Advanced degree.
  • Professional experience in healthcare field, Medicaid eligibility, or Medicaid program support.
  • Professional experience in a help desk environment troubleshooting technical and non-technical issues.
  • Professional experience resolving system batch exceptions/errors.
  • Professional experience in the creation, execution, and validation of system user acceptance testing.
  • Professional experience managing projects.
  • Experience presenting information to technical and non-technical audiences.
  • Professional experience with LDH systems or programs utilized by the Department.

Closing Date

Position will remain open until filled.

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