Company:      Sysco Labs
Location :      Austin , Texas
Post Date:      Oct 04,2019

Job Type:      Full Time


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Job Description

About Sysco LABS

Sysco LABS is a technology-focused division within Sysco, dedicated to reimagining foodservice through innovation. An extension of Sysco’s commitment to deliver exceptional products and services to the foodservice industry, Sysco LABS uses customer and market intelligence, data-driven insights and agile technology development to rethink the entire foodservice ecosystem.

Our innovation will improve everything from the ordering process, inventory, pricing and automation to the in-restaurant customer experience. Operating with the mindset of a startup and backed by the authoritative expertise of an industry leader, Sysco LABS’ mission is to improve the Sysco customer experience and consistently deliver cost savings and new innovations through technology.


About the Role

As Product Manager, you’ll be responsible for building the customer facing technology solutions for Sysco’s new Sysco LABS ventures. You will work closely with the Product, Engineering, Product Marketing, UX, Design and Sales Teams to find market opportunities, deliver product and iterate to improve based on customer feedback.

You will display an extraordinary attention to detail, the ability to respond quickly to changing business needs, priorities, and timelines, and a proven track record of completing quality products on time. Past experiences working in both B2B and B2C environments is a plus. As part of a small team, you’ll need to wear many hats, so flexibility and a can-do attitude are critical. You should be a creative thinker who can combine imagination and past experience to support your ideas and vision.

  • Identify, design and successfully manage strategic cross-functional projects to deploy product launches
  • Work across many departments in the organization to communicate roadmaps, coordinate launches and ensure customer success of the product in the market
  • Understand and analyze the restaurant technology market and look for opportunities to innovate via partnerships and new feature development
  • Establish product vision, roadmaps and requirements
  • Work side by side with Agile software development team to deliver high quality releases


About You

  • 3+ years of product management experience
  • Motivated by and committed to continuous learning, growth and innovation
  • You measure the success of product changes with usage and engagement metrics and respond to all that the data reveals
  • You are a self-starter, who can execute in ambiguous/unstructured environment with limited oversight
  • Ability to think globally and strategically, as well as tactically to drive day to day releases
  • Customer focused - seek out, understand and respond to the needs of customers
  • Excellent communication and interpersonal skills who builds strong relationships and work well within the team, as well as with cross-functional teams, including Design, UX, Product Marketing and Sales
  • Ability to measure product performance in the marketplace and to drive future product decisions with qualitative and quantitate data supporting the product strategy
  • Passion for taking a traditionally slow moving industry and disrupting it with technology
  • You have a point of view but are low ego
  • Hospitality Industry experience a plus


Perks at Sysco Labs

  • Competitive base & bonus packages
  • Fun, casual, fast-paced work environment filled with talented colleagues
  • Brand-new high-tech office space located in the heart of East 6th St, (walking distance to the MetroRail)
  • Generous PTO policy
  • Flexible work environment that encourages work/life balance
  • Fully stocked break room & weekly catered lunch
  • Excellent medical, dental and vision benefits and company 401(k) program

At Sysco LABS you will be part of a team that values trust, learning, and working together to solve problems. Your efforts will help to build groundbreaking experiences for our customers. Come join us!

We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.



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